Hewitt and Associates report employee engagement worldwide took its biggest dive in 15 years during 2010 Q2. This is bad news since their studies show firms with high engagement levels have shareholder returns that are 22% above average in normal market conditions and 19% above average in volatile markets. Companies with low employee engagement show 66% and 44% lower than average returns respectively. I believe it’s not the economy causing lower employee engagement, but the way leaders are responding to the extended recession. What do you think?
2 Responses to “Employee and Customer Engagement Decline”
Rudolf Bulinski Says:
January 19th, 2012 at 12:25 pm
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August 3rd, 2012 at 12:19 pm
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